System Administrator
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Updated: 28-Sep-2020
System Administrator
System Administrator
Scarborough, ON
Work Experience
System Administrator
Grant Thornton
-
Toronto, ON
June 2019 to Present
• Provides technical expertise, analysis and strategy support diagnosing and troubleshooting skills Windows 2012 & 2016 server.
• Project Manage all Security and Vulnerability patches to all server within the approved change request.
• Manage and supporting Active Directory Domain Services Management (OU management, Group Policy Management, attribute management, permissions and security including LDAP.,
• Managed Avmar Backup and perform scheduled changes managed through Change Management Process and Flows.
• Maintain and manage power shell scripting for automation.
• Designed / Build and migrate applications uses to the cloud (Azure & AWS) and supported the operational cloud environment for production and non-production environments (Development, QA, UAT, and Production).
• Report to Project Managers on a daily bases regarding outstanding issues. And contact all servers, network devices, inventory and maintaining database.
• Provide technical support and troubleshoot Vcenter issues as required: correcting corrupted snapshots, failure to boot, server down, EMC backup and restored with Avamar and Comm vault.
• Manage VDI application licenses, capacity planning, upgrade and inventory.
• Support the operational cloud environment for production and non-production environments
• Project Manage all Security and Vulnerability patches to all server within the approved change request.
• Manage and supporting Active Directory Domain Services Management (OU management, Group Policy Management, attribute management, permissions and security including LDAP.,
• Managed Avmar Backup and perform scheduled changes managed through Change Management Process and Flows.
• Maintain and manage power shell scripting for automation.
• Designed / Build and migrate applications uses to the cloud (Azure & AWS) and supported the operational cloud environment for production and non-production environments (Development, QA, UAT, and Production).
• Report to Project Managers on a daily bases regarding outstanding issues. And contact all servers, network devices, inventory and maintaining database.
• Provide technical support and troubleshoot Vcenter issues as required: correcting corrupted snapshots, failure to boot, server down, EMC backup and restored with Avamar and Comm vault.
• Manage VDI application licenses, capacity planning, upgrade and inventory.
• Support the operational cloud environment for production and non-production environments
System Administrator
Stelco
June 2018 to May 2019
• Report to Project Managers on a daily bases regarding outstanding issues. And contact all servers, network devices, inventory and maintaining database.
• Provide systems analysis and design methods and techniques to develop system solutions and to manage servers and applications.
• Build and migrate applications uses to the cloud (Azure & AWS) and supported the operational cloud environment
• Manage and create new machine in VMWare ESX 5.5, and Citrix XenDesktop.
• Manage AD with user profile, provide access to the users, adding new OU's etc.
• Build and Successfully migrated their Printer servers and upgraded to 2016.
• Manage and maintin Citirx servers and manage users profile and permission also publish applications as per request.
• Manage and supporting Netup storage and perform scheduled changes managed through Change Management Process and Flows.
• System support and upgrade for Windows 2008, 2012, 2016 OS. Perform scheduled changes managed through Change Management Process and Flows.
• Manage Active directory account and group policy, create new users, groups and service accounts.
• Use BMC Remedy service managements for all internal issue tickets and change management.
• Apply maintenance to the applications and upgrade to newer versions also provide first level production support for the application
• Manage and run Veeam and Netbackup(ver.7) jobs.Troubleshoot and restore when fails.
• Attended conference calls and team meeting every week also takes part in trainings.
• Provide systems analysis and design methods and techniques to develop system solutions and to manage servers and applications.
• Build and migrate applications uses to the cloud (Azure & AWS) and supported the operational cloud environment
• Manage and create new machine in VMWare ESX 5.5, and Citrix XenDesktop.
• Manage AD with user profile, provide access to the users, adding new OU's etc.
• Build and Successfully migrated their Printer servers and upgraded to 2016.
• Manage and maintin Citirx servers and manage users profile and permission also publish applications as per request.
• Manage and supporting Netup storage and perform scheduled changes managed through Change Management Process and Flows.
• System support and upgrade for Windows 2008, 2012, 2016 OS. Perform scheduled changes managed through Change Management Process and Flows.
• Manage Active directory account and group policy, create new users, groups and service accounts.
• Use BMC Remedy service managements for all internal issue tickets and change management.
• Apply maintenance to the applications and upgrade to newer versions also provide first level production support for the application
• Manage and run Veeam and Netbackup(ver.7) jobs.Troubleshoot and restore when fails.
• Attended conference calls and team meeting every week also takes part in trainings.
Technical Analyst / Migration consultant
Allianz Global Assistance
February 2016 to May 2018
• Provided support deploying, configuring and migration P2V, P2P and V2V Linux/Windows Servers 2008/12 & 16 in hyper-v.
• Provide technical support to application team run scripts on SQL 2014 management studio console.
• Apply patches and middleware updates to address vulnerabilities in all environments.
• Build, Deploy and migrate virtual machines,cloning, creating using templates and Vmotion into target vSphere esxi servers.
• Provide support to the Migration Program Delivery Lead as required including managing task and assist with preparation and other communication materials.
• Conducted cabinets, servers, switches, appliances inventory and labels them as provided.
• Support Citirx environment (XenApp, XenDesktop, Netscaler) for production and non-production environments (Development, QA, UAT, and Production).
• Involved configuration of Cisco switches, and router configuration from servers/apps related.
• Applied Microsoft and MacAfee patches to all sever within the approved change request.
• Successfully mitigated their Key scan security server and upgraded to 2012 with third party contractors.
• Maintained company standards, policies, and procedures in accordance with corporate and customer objectives to improve system availability, reliability, recoverability, or manageability.
• Implemented all the activity records from Change/Problem Management and troubleshoot several Infrastructure related changes, i.e Netbackup jobs fails, AD account locked, application service stopped, Remove/Add AD users, Assign permissions,adding space into VMs etc.
• Manage AD with user profile, provide access to the users, adding new OU's etc.
• Maintain Atuosys/ DNS tool to collect metrics and reports on vulnerability findings and remediation compliance and Discovery of un-used/in-active servers and identify them for decommission.
• Ensuring CMDB is updated and accurate with server specifications in preparation of go-live change
• Responsible for project coordination, documentation, build books updates and track record of planning and executing complex work efforts.
• Provide technical support to application team run scripts on SQL 2014 management studio console.
• Apply patches and middleware updates to address vulnerabilities in all environments.
• Build, Deploy and migrate virtual machines,cloning, creating using templates and Vmotion into target vSphere esxi servers.
• Provide support to the Migration Program Delivery Lead as required including managing task and assist with preparation and other communication materials.
• Conducted cabinets, servers, switches, appliances inventory and labels them as provided.
• Support Citirx environment (XenApp, XenDesktop, Netscaler) for production and non-production environments (Development, QA, UAT, and Production).
• Involved configuration of Cisco switches, and router configuration from servers/apps related.
• Applied Microsoft and MacAfee patches to all sever within the approved change request.
• Successfully mitigated their Key scan security server and upgraded to 2012 with third party contractors.
• Maintained company standards, policies, and procedures in accordance with corporate and customer objectives to improve system availability, reliability, recoverability, or manageability.
• Implemented all the activity records from Change/Problem Management and troubleshoot several Infrastructure related changes, i.e Netbackup jobs fails, AD account locked, application service stopped, Remove/Add AD users, Assign permissions,adding space into VMs etc.
• Manage AD with user profile, provide access to the users, adding new OU's etc.
• Maintain Atuosys/ DNS tool to collect metrics and reports on vulnerability findings and remediation compliance and Discovery of un-used/in-active servers and identify them for decommission.
• Ensuring CMDB is updated and accurate with server specifications in preparation of go-live change
• Responsible for project coordination, documentation, build books updates and track record of planning and executing complex work efforts.
System Migration Engineer / Senior Windows Administrator
ADP Canada
January 2014 to December 2015
• Provides technical expertise, analysis and strategy support to the customers in conjunction with the project manager and prime consultants.
• Provide technical support in and troubleshoot backup issues restored with Blad logic & Commvault.
• Design / Build and migrate applications uses to the cloud (Azure) and detailed infrastructure end-to-end strategies, designs, standards, processes, practices and tools supporting cloud solutions.
• Support the operational cloud environment for production and non-production environments (Development, QA, UAT, and Production).
• Provide technical assistance and support to development teams to design new applications for AWS cloud based environments EC2.
• Work with application owners/vendors to resolve any issues and address any break/fix problems related to infrastructure. Also develop new system performance for upgrades and improvements.
• Manage and maintain all Physical / Virtual Linux (Centos)and windows servers also supporting Citrix environment more than 500 user with Citrix Management Console.
• Support DR of a commvault Server, HDS commvault performance also Performing Cloning and Staging, Administering the commvault Server.
• Applied Mircrosoft and MCaffee patches to all severs within the approved change request using Blade logic, SolarWinds Orion and SCCM (CAS) also responsible for aumation and update scripts and remediation.
• Provided support in migration P2V, P2P and V2V Windows Servers 2003, 2008 & 2012. P2P.
• Manage user profile and access in AD also Run/ Manage Crystal Reports and move to other console as required. Attended conference calls and team meeting every week and documentation as required.
• Responsible for project coordination, documentation and build books updates.
• Provide technical support in and troubleshoot backup issues restored with Blad logic & Commvault.
• Design / Build and migrate applications uses to the cloud (Azure) and detailed infrastructure end-to-end strategies, designs, standards, processes, practices and tools supporting cloud solutions.
• Support the operational cloud environment for production and non-production environments (Development, QA, UAT, and Production).
• Provide technical assistance and support to development teams to design new applications for AWS cloud based environments EC2.
• Work with application owners/vendors to resolve any issues and address any break/fix problems related to infrastructure. Also develop new system performance for upgrades and improvements.
• Manage and maintain all Physical / Virtual Linux (Centos)and windows servers also supporting Citrix environment more than 500 user with Citrix Management Console.
• Support DR of a commvault Server, HDS commvault performance also Performing Cloning and Staging, Administering the commvault Server.
• Applied Mircrosoft and MCaffee patches to all severs within the approved change request using Blade logic, SolarWinds Orion and SCCM (CAS) also responsible for aumation and update scripts and remediation.
• Provided support in migration P2V, P2P and V2V Windows Servers 2003, 2008 & 2012. P2P.
• Manage user profile and access in AD also Run/ Manage Crystal Reports and move to other console as required. Attended conference calls and team meeting every week and documentation as required.
• Responsible for project coordination, documentation and build books updates.
IT Infrastructure Lead / System Administrator
IBM
September 2013 to December 2013
• Provide technical support and troubleshoot VM issues in hyper-v correcting corrupted snapshots, failure to boot, server down and stopped services.
• Supported 2500+ Physical and Virtual Servers in include patching servers MS.
• Report to Project Managers on a daily bases regarding outstanding issues. And contact all servers, network devices, inventory and mainting data base.
• Manage Vulnerability patches to all severs including DMZ's tier 1 and tier 2 within the approved change request using Shavlik.
• Used Tivoli to monitor alerts and Node availability to meet SLA. System support for Windows 2003, 2008, 2008R2 OS. Perform scheduled changes managed through Change Management Process and Flows.
• Performed health check, event logs, application logs, viewing Memory dump.
• Managed Clusters, failed over clusters and trouble shot cluster issues via IMM and IBM RSA to restore services.
• Apply maintenance to the applications and upgrade to newer versions also provide first level production support for the application
• Implemented all the activity records provided by Change Management, Problem. Management and run TSM backup and restore data also troubleshoot TSM Backups when fails.
• Attended conference calls and team meeting every week also takes part in trainings.
• Supported 2500+ Physical and Virtual Servers in include patching servers MS.
• Report to Project Managers on a daily bases regarding outstanding issues. And contact all servers, network devices, inventory and mainting data base.
• Manage Vulnerability patches to all severs including DMZ's tier 1 and tier 2 within the approved change request using Shavlik.
• Used Tivoli to monitor alerts and Node availability to meet SLA. System support for Windows 2003, 2008, 2008R2 OS. Perform scheduled changes managed through Change Management Process and Flows.
• Performed health check, event logs, application logs, viewing Memory dump.
• Managed Clusters, failed over clusters and trouble shot cluster issues via IMM and IBM RSA to restore services.
• Apply maintenance to the applications and upgrade to newer versions also provide first level production support for the application
• Implemented all the activity records provided by Change Management, Problem. Management and run TSM backup and restore data also troubleshoot TSM Backups when fails.
• Attended conference calls and team meeting every week also takes part in trainings.
System Migration Specialist
Royal Bank Canada
August 2011 to August 2013
• Data center migration to Stratford, Ontario (SCC) and the Enterprise Data Centre Command Centre operations for the migration waves all servers managed by the Ontario Data Centre.
• Provide support to the Migration Program Delivery Lead as required including managing task and assist with preparation and other communication materials.
• Manage and run TSM backup and restore data also troubleshoot TSM Backups when fails in Tivoli.
• Provide support to data migration team. Completed EMPIR task P2P, V2V, P2V and lift & shift. Stacked, Racked, design, build and deployment of Servers with Linux/ Win 2008/2012 servers change VLAN and participated is DR test.
• Manage Microsoft Systems Center Suite, particularly Autosys /SCOM, and SCCM (CAS) for Installing, updateing and removing patches and monitoring on all servers using.
• Implemented all the activity records provided by Change Management Process HP Service Manager/Peregrine, and decommsion servers more than 1000 servers.
• Support Production Environment, including all Windows based application servers for business units. Conduct Asset Management of equipment, PCI compliant and perform server checklists.
• Conduct proof of concept for data and application migration using several tools for comparison like File Catalyst,ATTAData, Double Take & AppZero
• Transfer file server between geographically data center using UDP protocol in shortest amount of time on wire.
• Application migration using Appzero from 32bit legacy plateform to newer windows 2008 server.
• Copy sharepoint data from out of warranty physical server to virtual Windows 2012 server using Secure Copy and compare file & folders, user shares & permissions using Beyond Copy.
• Configure file & folders move using Double take in like to like migrations.
• Utilize Tivoli console, Avocent, eMPIR, Double-take and Peregrine Service Centre ticketing system.
• Designing operational manual and activities tasks list for Accenture EMPIR assigning task tool
• Provide support to the Migration Program Delivery Lead as required including managing task and assist with preparation and other communication materials.
• Manage and run TSM backup and restore data also troubleshoot TSM Backups when fails in Tivoli.
• Provide support to data migration team. Completed EMPIR task P2P, V2V, P2V and lift & shift. Stacked, Racked, design, build and deployment of Servers with Linux/ Win 2008/2012 servers change VLAN and participated is DR test.
• Manage Microsoft Systems Center Suite, particularly Autosys /SCOM, and SCCM (CAS) for Installing, updateing and removing patches and monitoring on all servers using.
• Implemented all the activity records provided by Change Management Process HP Service Manager/Peregrine, and decommsion servers more than 1000 servers.
• Support Production Environment, including all Windows based application servers for business units. Conduct Asset Management of equipment, PCI compliant and perform server checklists.
• Conduct proof of concept for data and application migration using several tools for comparison like File Catalyst,ATTAData, Double Take & AppZero
• Transfer file server between geographically data center using UDP protocol in shortest amount of time on wire.
• Application migration using Appzero from 32bit legacy plateform to newer windows 2008 server.
• Copy sharepoint data from out of warranty physical server to virtual Windows 2012 server using Secure Copy and compare file & folders, user shares & permissions using Beyond Copy.
• Configure file & folders move using Double take in like to like migrations.
• Utilize Tivoli console, Avocent, eMPIR, Double-take and Peregrine Service Centre ticketing system.
• Designing operational manual and activities tasks list for Accenture EMPIR assigning task tool
Technical Analyst/ Migration Specialist
IBM
February 2011 to August 2011
• Design, Build, Staging, Imaging, migration and deployment more than 1000 servers to VM Exi 4.1 also Install Lane configure & test Aurora lanes in stores all over the Canada.
• Remotely configuration and upgrade retails store servers also Implementation backup and restore data on new virtual ISP and deploying VISP into production.
• Take support calls from Atlantic and Western stores to provide support and troubleshooting
• Attend conference calls and team meeting every week also takes part in trainings.
• Make changes to SCO UNIX Open server Version 5 running Virtual ISP.
• Creating VISP template and managing vCetner server for host updates and patches.
• Navigate vCetner server 4.0 to find cluster matching store number and follow detailed instruction to add ESX hosts to a vSphere cluster.
• Running & Coordinating network teams in command center also troubleshoot and support technicians during the conversion process.
• Modifying IBM DS 3200 SCSI Attached Storage Controller and change gateway with new IP's & subnet mask.
• Installing vSphere 4.1 for running store VM's on IBM system X M2 E5520 running Quad core Xenon CPU's @2.27 Ghz. server.
• Remotely connect to IBM (x-series) server's wintel and Linux using Integrated Management Module and change the Vswitch info, ESX host IP's and gateway.
• Using IMM for remote access to ESX hosts & run the script to create the new host file using Linux shell.
• Report to Project Managers on a daily bases regarding outstanding issues.
• Remotely configuration and upgrade retails store servers also Implementation backup and restore data on new virtual ISP and deploying VISP into production.
• Take support calls from Atlantic and Western stores to provide support and troubleshooting
• Attend conference calls and team meeting every week also takes part in trainings.
• Make changes to SCO UNIX Open server Version 5 running Virtual ISP.
• Creating VISP template and managing vCetner server for host updates and patches.
• Navigate vCetner server 4.0 to find cluster matching store number and follow detailed instruction to add ESX hosts to a vSphere cluster.
• Running & Coordinating network teams in command center also troubleshoot and support technicians during the conversion process.
• Modifying IBM DS 3200 SCSI Attached Storage Controller and change gateway with new IP's & subnet mask.
• Installing vSphere 4.1 for running store VM's on IBM system X M2 E5520 running Quad core Xenon CPU's @2.27 Ghz. server.
• Remotely connect to IBM (x-series) server's wintel and Linux using Integrated Management Module and change the Vswitch info, ESX host IP's and gateway.
• Using IMM for remote access to ESX hosts & run the script to create the new host file using Linux shell.
• Report to Project Managers on a daily bases regarding outstanding issues.
Wintel Consultant
American Express Canada
June 2002 to January 2011
• Design, build and Install Unix and Windows 2003/2008 Enterprise 64bit Servers for SQL 2005 clustering.
• Design and Implement VMware VI3 Infrastructure environment for several In-house and documenting for production and development.
• Ensures the Application data and integrity is maintained for disaster recovery and security purposes.
• Resolved tickets from customer service in citrix by issuing and managing GPO policy, employees ID and password.
• Build & Install vSphere 4 Enterprise Plus platforms for the production & developed scripts in PowerShell for development.
• Developed Build Book for ESXi 3.5 and vSphere 4 with architects / Engineers team for Project Manager.
• Provided the complete enterprise level monitoring, backup, security and operation support using several technology e.g. Autosys, vRanger, webshpare, nWorks/MOM.
• Manage Vulnerability patches to all severs including DMZ's tier 1 and tier 2 within the approved change request from CAB.
• Worked with network teams to gather requirements to maintain and update the DNS and DHCP systems in a timely manner and support team for networking/vlan issues, cloud hosting ESN SRA pilot project.
• Monitoring alerts using Compuware Server Vantage and adding new servers in a monitoring group for desktop & client services.
• Create SOP's and design checklist documents for the vShpere conversion and host update utility of ESX & ESXi from 3.5 infrastructures to vSphere 4.0.
• Create VM's Windows XP workstation for Customer Care with Imaging& billing project where consultant from Oracle run their application and generate load for performance testing.
• Consolidate & convert x86 physical servers using vSphere Enterprise Converter between data centers and decommissioned them.
• Design and Implement VMware VI3 Infrastructure environment for several In-house and documenting for production and development.
• Ensures the Application data and integrity is maintained for disaster recovery and security purposes.
• Resolved tickets from customer service in citrix by issuing and managing GPO policy, employees ID and password.
• Build & Install vSphere 4 Enterprise Plus platforms for the production & developed scripts in PowerShell for development.
• Developed Build Book for ESXi 3.5 and vSphere 4 with architects / Engineers team for Project Manager.
• Provided the complete enterprise level monitoring, backup, security and operation support using several technology e.g. Autosys, vRanger, webshpare, nWorks/MOM.
• Manage Vulnerability patches to all severs including DMZ's tier 1 and tier 2 within the approved change request from CAB.
• Worked with network teams to gather requirements to maintain and update the DNS and DHCP systems in a timely manner and support team for networking/vlan issues, cloud hosting ESN SRA pilot project.
• Monitoring alerts using Compuware Server Vantage and adding new servers in a monitoring group for desktop & client services.
• Create SOP's and design checklist documents for the vShpere conversion and host update utility of ESX & ESXi from 3.5 infrastructures to vSphere 4.0.
• Create VM's Windows XP workstation for Customer Care with Imaging& billing project where consultant from Oracle run their application and generate load for performance testing.
• Consolidate & convert x86 physical servers using vSphere Enterprise Converter between data centers and decommissioned them.
Technical Support Analyst
SCCM
2007 to 2007
• Preparing PMP Certification
• Training of MS Windows Server 2003/2008 Administration.
• Certificate of CompTIA Network+ Training.
• CERTIFIED of MCSE.
• Training of MS Windows Server 2003/2008 Administration.
• Certificate of CompTIA Network+ Training.
• CERTIFIED of MCSE.
Education
Bachelor of Eng in Eng
St.Petersburg State University of Tech. Russia
Bachelor in commerce in commerce
University of Karachi
Skills
• 12+ years of experience in System Administration/troubleshooting & Tech support of servers. • 8 years of experience in Designing, Sizing, Staging, Building & Troubleshooting of Enterprise Level Servers. • VBscript, Power shell, Linux bash, Power CLI scripting Windows 7 deployment using MS MDT 2010 Light touch • Windows 7 image distribution point using SCCM/CAS & SMS client agent's installation. SCOM dashboard configuration and Share point migiration. • SCCM, A+ certified. MCPT & Double Take Certified. • Completed Microsoft courses in various platforms like Windows 2003 to 2016 servers. • VMware ESXi, MS Hyper-V Server, vSphere ESXi 4.x,5.x,6.0, 6.6. • VPN clients (CVC), MS office, Outlook & FTP clients, SMS 2003& SCCM 2007/2010/2012 OS deployment & management. • Basic knowledge of Red Hat Linux Enterprise Install & configure for BEA WebLogic Server. • Windows Messaging Expert (MS. Exchange 2003, 2010 & 2013 with Office 365) • Configure WebLogic environment on Red Hat Enterprise prepare domain, accounts & create Manage servers • Design & Build vSphere platform using High availability & define DR policies • Symantec/Veritas Backup Exec: client installation and configuration, monitoring, reporting, backup & restore also Tivoli and TSM support. • Defined enterprise documentation standards and practices for project engagement and definition, use cases, test cases, technical documentation, support requests, and maintenance agreements. • MS SQL 2005, 2012: installation in cluster and non-clustered environments basic support PCI compliant solutions and monitoring. • Applied Mircrosoft and MCaffee patches to all severs using Blade logic, SolarWinds Orion, Shavlik and SCCM also responsible for aumation and update scripts and remediation. • All hardware vendors Enterprise level servers and equipment i.e. HP Servers, C-Series, B-Series c Series 3000/7000 Blades, EMC clarion Storage, IBM Servers X series, IBM Blade center, Dell PowerEdge series. • Working experience of Adobe, Java, IE, Mozilla Firefox and Chrome. • EMC Clarion CX series SAN, HP MSA 1000 & IBM DS 3000, 5000 series.