System Administrator
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Updated: 2-Oct-2020
System Administrator
Brampton, ON
Analytical and systematic Systems Administrator with 1+ years of experience dedicated to maximizing performance and ensuring a highly-available and secure environment.
Willing to relocate: Anywhere
Work Experience
System Administrator
Matrix Electronics
-
Mississauga, ON
June 2019 to Present
• Manage Windows Server environments and technologies for 500+ remote and onsite users
• Resolved complex technical issues that arose on computer using troubleshooting.
• Effectively made recommendations to IT users on selection of hardware and software
• Successfully administered user accounts, Exchange mailboxes, and security and distribution
• Installed and maintained Windows and desktop software, service packs, patches, and anti- virus updates.
• Provide support to solve hardware issues.
• Resolved complex technical issues that arose on computer using troubleshooting.
• Effectively made recommendations to IT users on selection of hardware and software
• Successfully administered user accounts, Exchange mailboxes, and security and distribution
• Installed and maintained Windows and desktop software, service packs, patches, and anti- virus updates.
• Provide support to solve hardware issues.
Software Tester
Sony India Private Limited
-
New Delhi, Delhi
August 2015 to August 2016
• Evaluated software for functionality, form and usability.
• Identified and solved technical issues with a variety of diagnostic tools.
• Resolved problems with malfunctioning products.
• Managed customers' expectations and experience to a high degree of customer satisfaction.
• Described solutions to customers accurately and persuasively.
• Trained end-users in RMS.
• Researched, troubleshot and resolved complex problems independently.
• Maintained and updated customer service database.
• Identified and solved technical issues with a variety of diagnostic tools.
• Resolved problems with malfunctioning products.
• Managed customers' expectations and experience to a high degree of customer satisfaction.
• Described solutions to customers accurately and persuasively.
• Trained end-users in RMS.
• Researched, troubleshot and resolved complex problems independently.
• Maintained and updated customer service database.
Education
Bachelor of Technology in Computer Science
Rayat & Bahra Institute of Engineering and Bio-technology
-
Kharar, Punjab
2015
Skills
• Good knowledge and experience virtual environment administration (based on VMware technology) • Workflow Planning • Productivity Improvement • Technical Support • Systems Installation, Configuration & Upgrading • Agile methodology • Java/C/C++ • Excellent communication skills