DevOps Engineer
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Updated: 2-Oct-2020
DevOps Engineer
Brampton, ON
Work Experience
DevOps Engineer
FIS GLOBAL
November 2016 to Present
Responsibilities:
• Build custom environments
• Manage Windows and Linux Servers
• Install and administer RHEL, UNIX and Solaris
• Monitor critical services and usage on Servers(Storage, CPU, Memory, processes)
• Day to Day maintenance and examine logs for potential issues.
• Upgrading and Patching of Servers (UNIX, RHEL and Solaris)
• Continues Integration and Continues Deployment with Jenkins
• Working knowledge of bash scripts
• Day to Day break Fix on Windows & LINUX Servers
• Day to Day running and managing infrastructure with Windows Servers
• Main responsibilities include upgrades like WebSphere, ColdFusion, Apache-Tomcat etc
• Experience using Database management tools like MYSQL Developer and Toad
• Experience using distributed Systems - Docker and Kubernetes
• Experience using deployment tool -Ansible
• Infrastructure as a code with Terraform
• Software configuration management with Git/Github
• Bug tracking and collaboration with jira and Trello
• Deploy and manage redis clusters
• Build custom environments
• Manage Windows and Linux Servers
• Install and administer RHEL, UNIX and Solaris
• Monitor critical services and usage on Servers(Storage, CPU, Memory, processes)
• Day to Day maintenance and examine logs for potential issues.
• Upgrading and Patching of Servers (UNIX, RHEL and Solaris)
• Continues Integration and Continues Deployment with Jenkins
• Working knowledge of bash scripts
• Day to Day break Fix on Windows & LINUX Servers
• Day to Day running and managing infrastructure with Windows Servers
• Main responsibilities include upgrades like WebSphere, ColdFusion, Apache-Tomcat etc
• Experience using Database management tools like MYSQL Developer and Toad
• Experience using distributed Systems - Docker and Kubernetes
• Experience using deployment tool -Ansible
• Infrastructure as a code with Terraform
• Software configuration management with Git/Github
• Bug tracking and collaboration with jira and Trello
• Deploy and manage redis clusters
DevOps/Linux Engineer
Bevertec Cst
December 2014 to November 2016
Responsibilities:
• Perform P2V virtualization of outdated or decommissioned server
• manage and perform daily task with UNIX OS and Linux Kernel
• Performed capacity analysis, monitored and controlled disk space usage on systems
• Installation and administration of RHEL 6 and 7 Systems. (CentOS, Redhat)
• Performed capacity analysis, monitored and controlled disk space usage on systems.
• Monitored system activities (OS, CPU, Memory, Network, Disk) and fine-tuned system parameters and configurations to optimize performance and ensure the security of systems
• Custom build of UNIX/Linux servers which includes adding users, SAN, network configuration, installing application related packages, managing services
• Creating and maintaining user accounts, profiles, security, rights, disk space and process monitoring.
• Using Docker, VMWare, RHEL, and other Tools
• Provisioning and orchestration with Docker & Kubernetes
• Working knowledge of deployment tool such as Ansible
• Continues Integration and Continues Deployment with Jenkins
• Provide Network support services within agreed service levels
• Manage Virtual infrastructure (VMWare Administrator)
• Support and diagnosis of, networks, and Internet VPN infrastructure.
• Standardizing and maintenance of Network Operating systems and firmware.
• Monitor performance level of software and hardware
• Storage management (NAS, SAN, FreeNASS, NetApp)
• Server Virtualization and backup using enterprise tools, like Symantec, Veaam, NAS, SAN etc
• Provide Backup Solution using Dell EMC Legato utility
• Provide Support for Windows OS, Redhat/CentOS, MS Office Suite and Office 365 Administration
• Provisioning and management of Virtual Private Clouds (VPC) and AWS
• Perform P2V virtualization of outdated or decommissioned server
• manage and perform daily task with UNIX OS and Linux Kernel
• Performed capacity analysis, monitored and controlled disk space usage on systems
• Installation and administration of RHEL 6 and 7 Systems. (CentOS, Redhat)
• Performed capacity analysis, monitored and controlled disk space usage on systems.
• Monitored system activities (OS, CPU, Memory, Network, Disk) and fine-tuned system parameters and configurations to optimize performance and ensure the security of systems
• Custom build of UNIX/Linux servers which includes adding users, SAN, network configuration, installing application related packages, managing services
• Creating and maintaining user accounts, profiles, security, rights, disk space and process monitoring.
• Using Docker, VMWare, RHEL, and other Tools
• Provisioning and orchestration with Docker & Kubernetes
• Working knowledge of deployment tool such as Ansible
• Continues Integration and Continues Deployment with Jenkins
• Provide Network support services within agreed service levels
• Manage Virtual infrastructure (VMWare Administrator)
• Support and diagnosis of, networks, and Internet VPN infrastructure.
• Standardizing and maintenance of Network Operating systems and firmware.
• Monitor performance level of software and hardware
• Storage management (NAS, SAN, FreeNASS, NetApp)
• Server Virtualization and backup using enterprise tools, like Symantec, Veaam, NAS, SAN etc
• Provide Backup Solution using Dell EMC Legato utility
• Provide Support for Windows OS, Redhat/CentOS, MS Office Suite and Office 365 Administration
• Provisioning and management of Virtual Private Clouds (VPC) and AWS
System Administrator/Network Support
Liberty Utilities and Algonquin Services
December 2013 to November 2014
Responsibilities:
• As a core member of the Sysadmin team, my primary duties focused on maintenance and monitoring of the Linux and Redhat server environment across four datacentres.
• Administered user accounts and passwords, Managed File Systems and Cloud technology like Azure.
• Provide LDAP and Active Directory administration.
• Provide Office 365 support and administration
• Configuration and setup of Switches, Routers, and other network infrastructure.
• Manage and configure users on Avaya and Cisco voice manager System.
• Supporting company employee including network connectivity, printing services, standard software functionality requests, and LAN/WAN/DNS/DHCP
• Support MPLS VPN for the company
• Manage and administer the Virtual Environment (ESXi Hosts and VMWare)
• User administration (setup and maintaining account)
• Support company employees with network connectivity, printing services, standard software functionality requests
• Monitor critical services and usage on Servers(Storage, CPU, Memory, processes)
• Provide technical support to remote users of VPN remote access solution
• As a core member of the Sysadmin team, my primary duties focused on maintenance and monitoring of the Linux and Redhat server environment across four datacentres.
• Administered user accounts and passwords, Managed File Systems and Cloud technology like Azure.
• Provide LDAP and Active Directory administration.
• Provide Office 365 support and administration
• Configuration and setup of Switches, Routers, and other network infrastructure.
• Manage and configure users on Avaya and Cisco voice manager System.
• Supporting company employee including network connectivity, printing services, standard software functionality requests, and LAN/WAN/DNS/DHCP
• Support MPLS VPN for the company
• Manage and administer the Virtual Environment (ESXi Hosts and VMWare)
• User administration (setup and maintaining account)
• Support company employees with network connectivity, printing services, standard software functionality requests
• Monitor critical services and usage on Servers(Storage, CPU, Memory, processes)
• Provide technical support to remote users of VPN remote access solution
Bilingual Technical Analyst
Royal Bank of Canada
January 2009 to December 2013
Responsibilities:
• Data Centre operator
• Monitor network performance using Wireshark, analyse data flow to identify issues
• Provide support and resolution of network problems on the LAN/WAN
• Provide support for day-to-day operation, maintains and improve network availability
• Work along with vendors and service providers to resolve network problems
• Replace routers/Switches that have come to end of life
• Support remote site configurations and deployments at RBC local branches
• Provide VPN and remote access support
• Provide first and second level hardware, software and network support to the RBC Capital Market Clients
• Installs, configure and troubleshoot Servers/PCs/Network issues
• Experience in supporting and Configuration of Active Directory and Exchange Server
• Administer and manager the NetApp Storage (NAS) environment
• Apply patches through and monitor CPU activity on all servers
• Data Centre operator
• Monitor network performance using Wireshark, analyse data flow to identify issues
• Provide support and resolution of network problems on the LAN/WAN
• Provide support for day-to-day operation, maintains and improve network availability
• Work along with vendors and service providers to resolve network problems
• Replace routers/Switches that have come to end of life
• Support remote site configurations and deployments at RBC local branches
• Provide VPN and remote access support
• Provide first and second level hardware, software and network support to the RBC Capital Market Clients
• Installs, configure and troubleshoot Servers/PCs/Network issues
• Experience in supporting and Configuration of Active Directory and Exchange Server
• Administer and manager the NetApp Storage (NAS) environment
• Apply patches through and monitor CPU activity on all servers
Bilingual Technical Support Specialist
CANON CANADA INC
April 2008 to November 2009
Responsibilities:
• Provide technical phone support on Canon products/ connectivity through FireWire, USB, SCSI, 802.11 etc
• Troubleshoot software and Hardware issues related to all Canon products
• Technical follow-up on unresolved issues
• Installing, Configuring of both software and hardware
• Resourceful in debugging and resolving program errors of proprietary programs
• Successfully resolve hundreds of issues monthly without requiring escalation to a higher tier.
• Replying to incoming e-mails and calls concerning technical issues.
• Provide technical guidance to customers
• Act As liaison between customers, sales, and operations,
• Provide technical phone support on Canon products/ connectivity through FireWire, USB, SCSI, 802.11 etc
• Troubleshoot software and Hardware issues related to all Canon products
• Technical follow-up on unresolved issues
• Installing, Configuring of both software and hardware
• Resourceful in debugging and resolving program errors of proprietary programs
• Successfully resolve hundreds of issues monthly without requiring escalation to a higher tier.
• Replying to incoming e-mails and calls concerning technical issues.
• Provide technical guidance to customers
• Act As liaison between customers, sales, and operations,
Systems Analyst
NCR Canada
June 2006 to March 2008
Redhat System Administrator
Computer Planet
July 2004 to May 2006
Bamenda,
• Support all McDonalds POS/Pinpads and ATMs systems across Canada.
• Provide technical support to remote users of VPN
• Remote access Solution to Support Restaurant Switches/Modems and Routers
• Supporting over 2000 users including network connectivity, printing services, standard software functionality requests, and LAN/WAN/Network/TCP/IP Ports and Socket
• Troubleshoot firewalls, routers, TCP/IP and services such as UDP/TCP/IP, SSH, Telnet, FTP/SCP, SMTP, DNS, DHCP and LDAP/Active Directory
• Handling telephone and email support, troubleshoot, solve problems, and create tickets for higher issues.
• User problem, troubleshooting, and resolving issues on desktops, laptops, monitors, printers, and Blackberry
• Repair and servicing of hardware, software and networking components.
• Login tickets using Remedy and escalate to a higher level if need be.
Responsibilities:
• Performed Systems administration tasks including OS installation and upgrades, user and group administration, TCP/IP configuration and troubleshooting, kernel customization and performance tuning, disk utilization monitoring and disk allocation, system backup, and recovery and security configurations.
• Installing and maintaining Windows 2003 servers and domain controllers. Installing
• Print Shares, File Shares, Printers, and setup the security between different Domains.
• Managed the Mail Server, DNS Server, DHCP, HTTP, NIS, NFS, Windows Active Directory/LDAP Services.
• Monitored system security, network traffic, network connections, and adjust system parameters to increase system performance.
• Involved in hardware maintenance, upgrading the memory and interface cards, add and replace the failed disks.
• Provide RedHat and UNIX Support for the environment
• Support all McDonalds POS/Pinpads and ATMs systems across Canada.
• Provide technical support to remote users of VPN
• Remote access Solution to Support Restaurant Switches/Modems and Routers
• Supporting over 2000 users including network connectivity, printing services, standard software functionality requests, and LAN/WAN/Network/TCP/IP Ports and Socket
• Troubleshoot firewalls, routers, TCP/IP and services such as UDP/TCP/IP, SSH, Telnet, FTP/SCP, SMTP, DNS, DHCP and LDAP/Active Directory
• Handling telephone and email support, troubleshoot, solve problems, and create tickets for higher issues.
• User problem, troubleshooting, and resolving issues on desktops, laptops, monitors, printers, and Blackberry
• Repair and servicing of hardware, software and networking components.
• Login tickets using Remedy and escalate to a higher level if need be.
Responsibilities:
• Performed Systems administration tasks including OS installation and upgrades, user and group administration, TCP/IP configuration and troubleshooting, kernel customization and performance tuning, disk utilization monitoring and disk allocation, system backup, and recovery and security configurations.
• Installing and maintaining Windows 2003 servers and domain controllers. Installing
• Print Shares, File Shares, Printers, and setup the security between different Domains.
• Managed the Mail Server, DNS Server, DHCP, HTTP, NIS, NFS, Windows Active Directory/LDAP Services.
• Monitored system security, network traffic, network connections, and adjust system parameters to increase system performance.
• Involved in hardware maintenance, upgrading the memory and interface cards, add and replace the failed disks.
• Provide RedHat and UNIX Support for the environment
Education
MSc in Electronics Engineering
University of Douala
2004 to 2007
BSc in Electronics
University of Douala
1994 to 1998
Skills
• OBIEE 11g/12c TOAD, SQL Developer, Windows Server, RedHat Linux, Docker, UNIX, SOLARIS, WebLogic, IBM WebSphere, Windows 7/10, AWS • Devops • Linux • Puppet • Jenkins • AWS • Git • Bash