Cloud Platform IT System Administrator
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Updated: 30-Sep-2020
Cloud Platform IT System Administrator
Pickering, ON
Work Experience
Cloud Platform IT System Administrator
IBM
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Markham, ON
May 2019 to August 2020
• Implemented various Bash and Python scripts to secure 100+ Linux/Windows systems, ensuring HIPAA compliance
• Built, configured, patched, upgraded, troubleshot, and administrated Windows and Linux server within an internal-managed, enterprise-level cloud environment
• Created Python and Shell scripts that automate repeated and massive workloads such as data collection, consolidate and comparison
• Provided day-to-day maintenance, installation and cabling of server, network equipment. (IBM/Lenovo System x/ThinkServer, Fiber Channel/FCoE, InfiniBand, 40Gbps network).
• Completed tickets for internal IBM teams that involved server maintenance and virtual machine troubleshooting and configuration
• Built, configured, patched, upgraded, troubleshot, and administrated Windows and Linux server within an internal-managed, enterprise-level cloud environment
• Created Python and Shell scripts that automate repeated and massive workloads such as data collection, consolidate and comparison
• Provided day-to-day maintenance, installation and cabling of server, network equipment. (IBM/Lenovo System x/ThinkServer, Fiber Channel/FCoE, InfiniBand, 40Gbps network).
• Completed tickets for internal IBM teams that involved server maintenance and virtual machine troubleshooting and configuration
Bilingual Support Professional
360Insights
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Whitby, ON
May 2018 to April 2019
• Provide customer service for customers through inbound phone calls and email support.
• Identify issues across multiple clients to drive best practices across the organization
• Identify issues across multiple clients to drive best practices across the organization
Pharmacy Assistant
Shoppers Drug Mart
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North York, ON
September 2011 to August 2018
* Provide all necessary assistance to pharmacists managing up to 500 prescriptions daily
* Liaise between the patient and insurance companies to handle complex issues regarding insurance claims
* Liaise between the patient and insurance companies to handle complex issues regarding insurance claims
Project Manager
Bell Media
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Scarborough, ON
June 2016 to June 2017
• Complete performance testing on multiple applications and track/log results
• Develop and distribute project progress reports and attend project meetings
• Develop and distribute project progress reports and attend project meetings
Education
Bachelors of IT in Networking and IT Security
Ontario Tech University
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Oshawa, ON
September 2016 to December 2020
Skills
• Technical Skills: VMware ESXi, Cisco IOS, Cloud Platforms, Python, HTML/CSS, Linux, Red Hat, Bash, Windows Active Directory, Windows 10, Windows Server, Powershell, Openstack, GitHub, Guacamole, Amazon AWS, SQL Databases, Azure • Personal Skills: Fluent in English, French & Arabic, Customer Service, Communication, Leadership • Interests: PC Building, Hacking, Blockchain, Gaming, eSports, Travel, Cooking. • Linux • Vmware • Active Directory • System Administrator • Linux Administrator • Red Hat