System Administrator / Desktop Analyst

Are you interested in applying your technology skills for the public good? We are looking for a smart, passionate, and purpose-driven individual to join our team. Cybera is a not-for-profit agency whose mission is to improve the lives of Albertans through the use and advancement of technology, digital literacy and digital best practices. We serve the province’s education, enterprise, research and government sectors.

As part of an agile team, you will work with a team of systems administrators to provide office technical support as well as help researchers and entrepreneurs to effectively use advanced cloud services.

If you eat and breathe technology and are a team player that thrives in a dynamic, exciting environment, please introduce yourself!

We will ask you to:

• Work with a team but able to work independently:
  • Learn, document, and share new knowledge and skills with your team;
  • Debug problems, share your approach and findings with your team;
  • Review repeating issues and problems, suggest fixes, and work with your team to implement improvements.
• Document servers and services, create tickets and log issues:
  • Create and maintain documentation for your areas of responsibility;
  • Create and maintain an inventory of equipment that you are responsible for;
  • Ensure all issues and their solutions are logged.
• Perform day-to-day junior systems administration tasks:
  • Debug, fix, and upgrade staff computers and office servers. This includes internal office servers, desktop application, video conferencing equipment, and third-party hosted services used by the company;
  • Occasionally debug, fix, and upgrade production servers and services under the advice of the Technical Lead, Senior Systems Administrator, or Manager.
• Manage and Maintain an MDM and Software Update Solution.
• Interact with Configuration Management Systems such as Puppet.

Your professional tool-kit should be well stocked with:

• Basic programming and scripting skills.
• Familiarity with:
  • macOS
  • Windows (Server 2012)
  • Ubuntu
  • Google Apps
• Strong verbal and written English communication skills.

These requirements represent an ideal candidate. The potential of the individual’s background and experience to meet the responsibilities and expectations of the role is considered in all instances.

Compensation and Location:

This position is based in our Calgary office. Salary will be commensurate with experience. No relocation costs will be awarded.

This is your opportunity to work for a flexible, forward-thinking company that is working to make Alberta a leader in innovation, disruption, and the ethical use of new technologies.

Flexible work times, great benefits and the opportunity to develop and foster your own projects make for a fantastic working environment.

How to Apply:

This posting will remain active until October 23, 2020. Send a resume and cover letter with your thoughts on why you would be a great addition to our team. Submissions without cover letters will not be considered.

While we appreciate all applications, only candidates selected for an interview will be contacted. No phone calls please.

Your resume may be kept on file if another job meets your qualifications.

All qualified applicants will receive consideration for employment without regard to race, religious beliefs, colour, gender, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income or family status of that person or of any other person.